Emergencies

Profmed medical aid scheme offers assistance to members in the case of a trauma or medical emergency by calling the relevant number below:

For emergency medical transport:
Within South Africa 0861 776 363
Internationally +27 11 541 1225

For post-trauma assistance:
Counselling 0860 611 298 (24 hours)
HIV Exposure 0860 906 090 (office hours); or
071 786 4520 (after hours)

For hospital authorisation:
07:30 - 17:00 Mon - Fri 0860 776 363
Admissions after hours or on weekends must be authorised on the next working day.