| Within South Africa | Outside South Africa | Fax | |
| Client Services and Claims (no faxed claims) | 0860 679 200 | +27 12 679 4144 | +27 12 679 4411 |
| Chronic Disease and Medication Authorisations | 0800 132 345 | +27 11 770 6000 | |
| Hospital and Specialised Radiology Authoristion | 0860 776 363 | +27 12 679 4145 | +27 12 679 4438 |
| International Travel Medical Assistance (to activate cover) | 011 541 1225 | +27 11 541 1225 | |
| Disease Management Authorisations | 0860 776 363 | +27 12 679 4145 | +27 12 679 4438 |
| Dental Authorisations | 0860 679 200 | +27 12 679 4144 | +27 12 679 4411 |
| Multiply Wellness Programme and Momentous Baby | 0861 886 600 |